All work

From strategy to impact

Creating a vision and taking the first steps towards better NHS mental health services

Supporting the culture to launch a user-centred service

Working closely with a global insurance company to challenge itself to launch a user centred service for the competitive small business insurance market

Under Construction

Redesigning a highly complex service

Transforming the Ministry of Justice's criminal court systems and processes

Under Construction

Identifying new revenue opportunities

Working with John Lewis to expand their services for the health and wellbeing market

Under Construction

Understanding and designing for privacy

Helping Panasonic understand user's privacy rights and defining principles to help embed privacy into their design process